Terms of service

NarraSight Ltd, registered in Scotland (SC857212) · Last updated 10 August 2026

1. The service

NarraSight generates text alternatives ("alt text") and accessibility descriptions for your images using an AI model, with human-review, coverage and audit features, and writes them back to your CMS or provides an export.

2. What we do and do not promise

NarraSight helps you meet the text-alternatives requirement (WCAG 2.2 SC 1.1.1) at scale. We do not warrant that your website is "fully accessible", "ADA/WCAG/EAA compliant", or free of accessibility defects. Alt-text coverage is one part of accessibility, and conformance depends on your whole site and your review. You are responsible for reviewing and publishing descriptions.

3. AI-generated output

Descriptions are produced automatically by an AI system and may be inaccurate or incomplete. We mark them as AI-generated (see the AI transparency notice). You must review output before relying on it, and the human-review step exists for this reason. We do not use your content to train any model.

4. Acceptable use

• Only submit content you are entitled to process, and do not submit special-category or unlawful data without a valid basis (see the DPA).
• Do not attempt to scan or write back to sites you do not control or have permission for.
• Do not abuse, overload, or attempt to circumvent rate limits, spend caps or security controls.

5. Plans, billing and fair usage

Fees, and any image allowance, are set out in your signed agreement. You are billed only for images we generate, and identical images are never charged twice. You can set a spend cap. NarraSight is not registered for VAT, so the fee in your agreement is the whole fee.

6. Data protection

Our handling of your content is governed by the Data Processing Agreement. Our handling of your account data by the privacy notice.

7. Liability

The free tools are provided as they are, without warranty, and our liability for them is excluded to the extent the law allows. For paid services, each party's total liability is capped at the amount set out in your pilot or customer agreement, and neither party is liable for indirect or consequential loss. Nothing limits liability that cannot lawfully be limited.

8. Governing law

These terms are governed by the law of Scotland and the Scottish courts have jurisdiction, but if you are a consumer you may also bring proceedings in the courts of the part of the UK where you live.