Terms of service

NarraSight Ltd · Last updated [date]

1. The service

NarraSight generates text alternatives ("alt text") and accessibility descriptions for your images using an AI model, with human-review, coverage and audit features, and writes them back to your CMS or provides an export.

2. What we do and do not promise

NarraSight helps you meet the text-alternatives requirement (WCAG 2.2 SC 1.1.1) at scale. We do not warrant that your website is "fully accessible", "ADA/WCAG/EAA compliant", or free of accessibility defects; alt-text coverage is one part of accessibility, and conformance depends on your whole site and your review. You are responsible for reviewing and publishing descriptions.

3. AI-generated output

Descriptions are produced automatically by an AI system and may be inaccurate or incomplete. We mark them as AI-generated (see the AI transparency notice). You must review output before relying on it; the human-review step exists for this reason. We do not use your content to train any model.

4. Acceptable use

• Only submit content you are entitled to process, and do not submit special-category or unlawful data without a valid basis (see the DPA).
• Do not attempt to scan or write back to sites you do not control or have permission for.
• Do not abuse, overload, or attempt to circumvent rate limits, spend caps or security controls.

5. Plans, billing and fair usage

Paid plans include a monthly image quota; usage above it is billed as overage per the pricing page. You are only billed for images we actually generate — re-used (identical) images are de-duplicated and never charged. You can set a spend cap. Taxes (e.g. UK VAT) are added at checkout by location.

6. Data protection

Our handling of your content is governed by the Data Processing Agreement; our handling of your account data by the privacy notice.

7. Liability

[Liability limitations to be set in the executed agreement] — nothing limits liability that cannot lawfully be limited.

8. Governing law

These terms are governed by the law of Scotland, and the parties submit to the Scottish courts (forum to be confirmed).